There may be over 300 HVAC servicing companies and furnace cleaning companies listed in Calgary's Yellow Pages, but only a handful of them are the kind you want to work with. Some of them claim to be "the best" - and yet don't live up to be credible and professional businesses which means they govern their own standards.
Being in business in Calgary for over 17 years, we can't even begin to tell you the horror stories we've heard from friends, family and clients: from poor customer service, to having to jump through hoops just to get a refund for their damaged properties and finding out that their "professional" cleaners don't have a bond or insurance coverage...
We've recognized the problems in the HVAC servicing industry and decided to offer to our clients:
full business transparency;
a team made up of ethical professionals;
a solid guarantee on our services to remove the fear from hiring us;
honest pricing – no sales gimmicks, no hidden costs;
We also realize that the main reason people hire a furnace cleaning company is to have a clean and safe home. That's why we've arrange for our technicians on-going training and certification through HVAC industry suppliers and SAIT. And they are bonded and insured.
Ultimately, we don't focus on the business transaction between you and us; we are much more interested in building a long-standing relationship with you based on a transparent trust, a strong guarantee, and honesty.
Sincerely,
Bruce & Oksana Irwin
A couple of days after the cleaning, my dad called me to say that his furnace wasn't working...