Use this chart to identify a wide variety of conditions that may be preventing your furnace from working at peak performance, and basic solutions to try before calling a furnace company to have your furnace serviced.
| Problem |
Possible cause |
Solution |
Furnace won't run
|
1. No power
|
1. Check for blown fuses or tripped
circuit breakers at main entrance
panel, at separate entrance panel,
and on or in furnace; restore circuit |
|
|
2. Switch off |
2. Turn on separate power switch
on or near furnace |
|
3. Motor overload |
3. Wait 30 minutes; press reset
button. Repeat if necessary |
|
4. Pilot light out |
4. Relight pilot ONLY if you know how to do so and are comfortable with doing so.
Otherwise, call a professional. |
|
5. No gas |
5. Make sure gas valve to furnace is
fully open |
| |
|
|
Not enough heat
|
1. Thermostat set
too low |
1. Raise thermostat setting 5° |
|
2. Filter dirty. |
2. Clean or replace filter |
|
3. Blower clogged |
3. Clean blow assembly ONLY if
you know how to do so and are comfortable with doing so. Otherwise, call a professional. |
|
4. Air vents closed
or blocked
|
4. Make sure all ducts are open;
make sure they are not blocked
by rugs, drapes or furniture. |
|
5. System out of balance |
5. Call a professional |
|
6. Blower belt loose
or broken |
6. Call a professional.
|
|
7. Burner dirty |
7. Call a professional. |
| |
|
|
Pilot won't light |
1. Pilot opening blocked. |
1. Clean pilot opening ONLY if
you know how to do so and are comfortable with doing so. Otherwise, call a professional |
|
2. No gas
|
2. Make sure pilot light button
is fully depressed; make sure
gas valve to furnace is fully open |
| |
|
|
Pilot won't
stay lit |
1. Loose or faulty
thermocouple |
1. Tighten thermocouple nut
slightly, if no results, call a professional to replace thermocouple |
|
2. Pilot flame set
too low |
2. Adjust pilot so flame is
about 2 inches long |
|
3. Electric pilot faulty |
3. Call a professional |
| |
|
|
Furnace turns
on and off
repeatedly |
1. Filter dirty
2. Motor and/or blower
needs lubrication |
1. Clean or replace filter
2. If motor and blower have
oil ports, lubricate |
| |
|
|
Blower won't
stop running |
1. Blower control
set wrong |
1. Reset thermostat from
ON to AUTO |
|
2. Limit switch set wrong |
2. Reset limit switch
for stop-start cycling |
|
3. Limit control
needs adjustment |
3. Call a professional
|
| |
|
|
Furnace noisy |
1. Access panels loose |
1. Mount and fasten access
panels correctly ONLY if
you know how to do so and are comfortable with doing so. Otherwise, call a professional |
|
2. Belts sticking, worn,
or damaged |
2. Spray squeaking drive belts
with belt dressing; call a professional to replace worn
or damaged belts. |
|
3. Blower belts
too loose or too tight. |
3. Adjust belt ONLY if
you know how to do so and are comfortable with doing so. Otherwise, call a professional |
|
4. Motor and/or
blower needs
lubrication |
4. If motor and blower
have oil ports, lubricate
|
|
|
5. Call a professional |